When you book with Travelgobuzz.com, we want you to feel confident that you’ve secured the best available deal.
If you find a lower price (including all taxes and fees) for the same flight itinerary on a Major OTA Competitor’s website within twenty-four (24) hours of completing your booking, we will honor our Price Match Promise (“PMP”) by refunding the difference.
Alternatively, if you prefer, we can cancel your booking and provide a full refund.
Price Match Promise (PMP) – Frequently Asked Questions
What does “the same itinerary” mean?
“The same itinerary” means all details must match exactly, including:
- Airline(s)
- Flight number(s)
- Travel dates
- Route/itinerary
- Number of passengers
- Seat type
What does “offered and available for booking” mean?
The lower fare must be:
- Currently live on a Major OTA Competitor’s website
- Available for booking by the general public at the time you contact us
- Verifiable by our customer service team
Who qualifies as a “Major OTA Competitor”?
For purposes of the PMP, Major OTA Competitors include the U.S. English-language websites of:
- com
- com
- com
- com
How do I request a Price Match?
To submit a PMP claim, please call us at (1-323-659-5736) and provide:
- Your Travelgobuzz.com booking number
- Full details of the lower-priced itinerary (airline(s), flight(s), dates, route, number of passengers, seat type)
-
Supporting documentation such as:
- The exact URL
- Screenshots confirming the lower fare
Our team must be able to verify the lower price based on the information provided. We reserve the right to deny claims that cannot be reasonably verified or that include incomplete information.
Once eligibility is confirmed, you may choose to:
- Keep your booking and receive a refund for the price difference, or
- Cancel your booking for a full refund.
Exceptions to the PMP
The Price Match Promise does not apply to:
- Membership-only fares
- Corporate or negotiated discounts
- Group, charter, rewards, incentive, meeting, convention, or consolidator fares
- Coupon-only or restricted promotional fares
- Military, student, government, tour operator, bulk, vacation package, or “Web Only” fares
- Opaque tickets (where airline details are revealed after purchase)
- Bidding or auction-based fares
- Fare error pricing
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About Travelgobuzz
Travelgobuzz is a leading Indian Online Travel Agency (OTA), publicly listed on the NSE and BSE, and committed to transparency, trust, and sustainable growth.
Disclaimer
Travelgobuzz is an independent online travel portal and is not affiliated with or endorsed by any airline, hotel, or travel provider. Airline names, trademarks, and logos are used solely for identification purposes and remain the property of their respective owners.
All bookings are subject to third-party terms, availability, and conditions. Travelgobuzz shall not be liable for any direct or indirect losses arising from the use of this website. By using this site, you agree to our Terms & Conditions, Privacy Policy, Cookies Policy, Taxes & Fees, and Refund Policy.