Travelgobuzz Terms & Conditions – Flight

Welcome to the Travelgobuzz.com website (“Travelgobuzz.com”, “we”, “our”, or “us”), collectively referred to as the “Site”. The Site is designed to help customers gather travel information, check the availability of travel products and services, make legitimate reservations, and conduct transactions with travel suppliers.

By accessing or using this Site—including browsing information, making travel bookings online, or booking through our call center—you agree to comply with these Terms & Conditions. These terms govern all reservations and services provided through Travelgobuzz.com.

If you do not agree with any part of these Terms & Conditions, you should not use this Site or make bookings through us.

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updates become effective immediately once posted on this page. Continued use of the Site after updates indicates your acceptance of the revised Terms. We recommend reviewing this page periodically.

All references to Travelgobuzz.com within these Terms & Conditions also apply to our affiliates, subsidiaries, parent companies, and partners.

General Disclaimer

Travelgobuzz.com operates solely as an intermediary and does not act as a direct provider of travel services. We facilitate travel bookings through third-party providers including, but not limited to:

• Airlines
• Hotels
• Cruise lines
• Railways
• Car rental agencies
• Tour operators
• Travel assistance providers
• Insurance providers
• Activity suppliers

These providers are collectively referred to as “Travel Suppliers.”

The services offered by these suppliers—including flights, hotel stays, transportation, and other travel arrangements—are referred to as “Service Elements.”

Prices displayed on Travelgobuzz.com are negotiated rates between Travelgobuzz.com and the Travel Suppliers. These prices may include service fees charged by Travelgobuzz.com along with applicable taxes and charges.

When you make a booking on our Site, you authorize Travelgobuzz.com to make reservations with Travel Suppliers on your behalf.

Travelgobuzz.com is not responsible for:

• Errors or omissions on the Site
• Failure of suppliers to deliver services
• Changes in schedules or services by Travel Suppliers
• Financial insolvency of Travel Suppliers

If a Travel Supplier fails to provide the purchased service, your primary remedy will be through the supplier directly, applicable insurance coverage, or other responsible parties.

Travelgobuzz.com is only responsible for losses directly caused by its own actions.

Additional Disclaimer

Travelgobuzz.com is not liable for events beyond its control, including but not limited to:

• Flight cancellations or delays
• Overbooking by airlines or hotels
• Schedule changes
• Strikes or labor disputes
• Weather conditions
• Government actions or restrictions
• Equipment changes by suppliers

We do not guarantee the accuracy of:

• Photos
• Hotel ratings
• Amenities
• Descriptions
• Discounts advertised by Travel Suppliers

Travelgobuzz.com only acts as a facilitator and has no control over the services delivered by Travel Suppliers.

Currency exchange rates may fluctuate, and prices displayed in local currencies are provided as guidelines only.

Some travel reservations may be non-refundable or subject to cancellation penalties as determined by the Travel Supplier.

Price Drop Assurance – Terms & Conditions

Price Drop Assurance is an optional service that monitors your booked flight for potential savings.

If a lower price is found within 24 hours after booking, Travelgobuzz.com may rebook the same itinerary (same flight, passengers, and dates). Any savings will be provided to you in the form of a Travelgobuzz gift card.

A portion of the savings may be retained as a rebooking service fee.

Important notes:

• Savings are not guaranteed.
• Rebooking occurs only if meaningful savings (typically $30 or more) are identified.
• Not all flights or airlines qualify for this service.
• A new ticket confirmation will be issued if rebooking occurs.

We recommend not purchasing ancillary services (such as seat selection or baggage) directly from airlines until the 24-hour monitoring period ends.

If you have already purchased such services, you must contact the airline to associate them with your new ticket.

Limitation of Liability

All information and services on this Site are provided “as is” and “as available.”

Travelgobuzz.com does not provide warranties regarding:

• Accuracy of information
• Completeness of content
• Timeliness of services
• Fitness for a particular purpose

Under no circumstances shall Travelgobuzz.com, its service providers, or partners be liable for:

• Loss of profits
• Loss of business
• Loss of data
• Personal injury
• Travel disruptions
• Incidental or consequential damages

Total liability, if any, will not exceed the amount paid for the booking associated with the claim.

Any legal claim must be filed within 180 days of the event giving rise to the claim.

Waiver

By using this Site, you agree to waive any claims against Travelgobuzz.com and its affiliates, including their employees, officers, directors, agents, and contractors.

Travelgobuzz.com is not responsible for:

• Injuries, losses, or damages caused by Travel Suppliers
• Travel delays or missed connections
• Cancellations or double bookings beyond our control
• Airline schedule changes affecting your itinerary

Dispute Resolution

Customer satisfaction is important to us. If you have any concerns, please contact our customer support team first.

Phone: 1-323-659-5736
Email: support@Travelgobuzz.com

If the dispute cannot be resolved directly, claims will be governed by the laws of the State of New York, USA, excluding conflict-of-law principles.

All claims must be filed within two years from the date the claim arose (except for New Jersey residents).

Waiver of Jury Trial & Class Actions

By accepting these Terms & Conditions:

• You agree to waive your right to a jury trial.
• Disputes must be handled individually, not through class actions, mass actions, or representative lawsuits.

Arbitration

Unresolved disputes will be settled through binding arbitration administered by the American Arbitration Association (AAA).

Key arbitration terms:

• Filing fee: $200 for the customer
• Remaining arbitration costs covered by Travelgobuzz.com
• Hearings may be conducted online, by phone, written submissions, or in person
• The arbitrator may award damages equivalent to those available in court (excluding punitive damages)

Small claims court may be used if eligible.

Prohibited Activities

Users of the Site must not:

• Use the Site for unauthorized commercial purposes
• Use automated tools (robots, spiders, scrapers) to access data
• Copy, distribute, or reproduce content without permission
• Attempt unauthorized access to the Site or its systems
• Introduce malicious software or viruses
• Launch cyberattacks such as DoS or DDoS attacks

Violation of these rules may result in termination of Site access.

Pricing, Taxes & Payment

Prices displayed include applicable taxes and fees unless otherwise specified.

Additional charges may apply, including:

• Baggage fees
• Seat selection fees
• Fuel surcharges
• Hotel incidental charges
• Car rental insurance or equipment fees

These charges are payable directly to the Travel Supplier.

Full payment must be made at the time of booking using a valid credit or debit card.

Travelgobuzz.com accepts most major payment cards.

Changes to Bookings

Changes to bookings are subject to airline or supplier fare rules.

Many bookings cannot be modified after confirmation. Travelgobuzz.com is not responsible for supplier schedule changes or adjustments requested by the traveler.

Cancellations & Refunds

Most bookings become non-refundable after 24 hours.

Refunds may be processed only if:

• The supplier’s fare rules allow it
• The traveler is not classified as a no-show
• The supplier approves the refund request

Refund processing may take 60–90 days depending on supplier policies.

Travelgobuzz.com service fees are non-refundable.

Credit Card Payments

Bookings are confirmed only after successful payment processing and ticket issuance.

Temporary authorization holds may appear on your card during the booking process.

Travelgobuzz.com may verify transactions for security purposes and report fraudulent activity to relevant authorities.

Seats, Meals & Special Requests

Seat assignments, meals, and other requests are not guaranteed and remain subject to airline approval.

Service fees for processing such requests are non-refundable.

Baggage Policy

Airlines may charge baggage fees, including for the first checked bag.

Fees vary depending on the airline and baggage weight. Travelers must pay these charges directly to the airline.

Overbooking

Airlines may overbook flights. In such cases, the airline’s contract of carriage determines compensation and resolution.

Unaccompanied Minors

Policies for minors traveling alone vary by airline. Some airlines require:

• Direct flights only
• Minimum age requirements
• Additional service fees

Travelers should verify policies directly with the airline.

Visa & Entry Requirements

Travellers are responsible for ensuring they have all required travel documents including visas and transit permits.

Travelgobuzz.com is not responsible if a traveler is denied entry into any country due to missing documentation.

Itinerary Verification

Upon receiving your booking confirmation, review all details carefully.

Any errors must be reported within 4 hours of booking.

Failure to report discrepancies within this timeframe will be considered acceptance of the itinerary.

Travelgobuzz Terms & Conditions – CRUISE

PRICING INFORMATION

Unless otherwise specified, all prices are quoted per person in US dollars, based on double occupancy. Prices do not include government fees, taxes, port charges, or airfare. A non-refundable processing fee of $35* per booking applies and is not included in the listed price.

Cruise lines reserve the right to impose a fuel surcharge, which is not included in the advertised fare and must be paid prior to departure if applicable. Passengers booked under special rates must present valid government-issued identification (such as a passport, birth certificate, or driver’s license) at the time of boarding to verify age or residency.

While every effort is made to ensure accuracy, Travelgobuzz is not responsible for errors or omissions in pricing or content. Final pricing may vary depending on the ship, stateroom category, departure date, and departure port.

Promotions, upgrades, and special offers are limited, subject to availability, and may be withdrawn at any time without notice. Promotional codes apply only to the $35 Travelgobuzz service fee unless otherwise stated. Offers may be valid only for specific travel dates, ships, itineraries, and stateroom categories. Phone reservations using credit cards may be accepted but could be limited and subject to currency conversion into US dollars. Upgrades cannot be combined with group rates or other promotions and are subject to availability.

All information is subject to change without prior notice.

CANCELLATION POLICY (PER PERSON)

Days Prior to Departure	Cancellation Fee
91+ days	$150
61–90 days	$300
46–60 days	50% of deposit
31–45 days	75% of deposit
0–30 days	100% of deposit

Please refer to your booking confirmation email for payment deadlines. Failure to pay the remaining balance on time may result in penalties or cancellation of your reservation.

PASSENGER NAMES

Passengers must ensure that all names provided to Travelgobuzz match exactly with their passport or official identification, including correct spelling of first, middle, and last names. Any changes after booking may incur additional charges from both Travelgobuzz and the cruise operator. For corrections, contact us as soon as possible.

BAGGAGE ALLOWANCES

Baggage policies are determined by the respective cruise lines. For the most accurate and updated information, please refer directly to the cruise line’s official website. Travelgobuzz is not responsible for changes in baggage policies. Passengers are advised to review these terms carefully before booking, as luggage allowances may be limited.

SPECIAL REQUIREMENTS

For requests related to infants, special meals, medical conditions, or other specific needs, please contact our Cruise Experts or email us at support@travelgobuzz.com. Our team will assist you and communicate your requirements to the cruise line.

CANCELLATIONS & REFUNDS

Refundable rates apply only to the cruise deposit amount and must be fully paid before the specified deadline. Processing fees are excluded from refundable amounts. Group bookings and charter sailings are not eligible for refundable rate promotions.

To modify or cancel a reservation, you must contact Travelgobuzz directly, not the cruise supplier. Refund eligibility may vary, and cruises may be partially or fully non-refundable. Once a booking is confirmed, the number of passengers cannot be changed. Cancellation may involve fees from both the cruise supplier and Travelgobuzz.

No changes or modifications are permitted once the journey has commenced.

TRAVELGOBUZZ TERMS & CONDITIONS – HOLIDAY PACKAGES

GENERAL INFORMATION

Travelgobuzz Holiday Package Terms & Conditions are subject to change at any time without prior notice. Updated terms become effective immediately upon publication on the website and will override any previously published, conflicting policies, including those related to changes and cancellations.

All services included in a Holiday Package—such as flights, hotels, car rentals, and activities—are governed by both these Terms & Conditions and the individual terms of the respective Travel Service Providers.

By booking with Travelgobuzz, you agree to also comply with the terms of the relevant service providers. These terms are generally available on the provider’s official website and may be shared during the booking process where possible.

Travelgobuzz is not responsible for:

• Errors or inaccuracies on the website
• Performance, service quality, or actions of third-party providers

These providers include airlines, hotels, cruise operators, rail services, car rental companies, tour operators, activity providers, and insurance companies.

Travelgobuzz acts solely as an intermediary and does not guarantee:

• The quality of third-party services
• Financial stability of service providers
• Compensation for any losses caused by providers

PRICING, TAXES/FEES & PAYMENTS

Prices apply only when booking the complete Holiday Package and may not be valid for individual components. Due to supplier agreements, detailed price breakdowns may not always be available.

Service Fees charged by Travelgobuzz:

• $50 per passenger (flight bookings)
• $40 per room per night (hotel bookings)
• Up to $40 (car rentals)

Displayed prices typically include applicable taxes and fees. However, additional costs may apply, including:

• Airline baggage and seat selection fees
• Fuel surcharges
• Hotel incidental charges
• Government entry/exit taxes

Travelers are fully responsible for these additional charges.

Excluded costs include:

• Car rental add-ons (fuel, child seats, racks, insurance)
• Hotel incidental expenses

Payment Terms:

• Full payment is required at the time of booking
• Accepted cards must have billing addresses in the United States or Canada
• Travelgobuzz and its authorized partners are permitted to charge the full booking amount

A valid credit card may also be required during hotel check-in or car rental pickup. Some providers may not accept debit cards.

SELF-TRANSFER PACKAGE

If your booking includes a Self-transfer Package, additional terms apply. These outline the conditions, coverage, and required actions.

Travelers must ensure sufficient time between connecting flights. If unsure, contact customer support before booking.

TRAVEL INSURANCE

Travelgobuzz strongly recommends purchasing travel insurance to cover potential cancellations, delays, or changes.

If your travel plans change, you should contact your insurance provider to adjust coverage accordingly.

Support inquiries can be directed to your Travelgobuzz customer service channel (update contact details as needed).

CHANGES AND CANCELLATIONS

All changes and cancellations are subject to the terms of the respective Travel Service Provider.

If a provider modifies or cancels a booking, their policies will apply. Travelgobuzz will assist customers as part of its support services but does not control provider decisions.

TRAVELGOBUZZ – CAR RENTAL TERMS & CONDITIONS

Taxes and Fees

A 14.5% Value Added Tax (VAT) is applied to car rentals as per U.S. regulations.

Age Restrictions

• Minimum rental age: 19 years
• Drivers under 25 may incur a young driver surcharge
• Rentals in Maui, Newark, and Vernal require a minimum age of 21

Additional Driver

Additional drivers may be allowed with renter approval. The primary renter assumes full responsibility for all damages and liabilities. Additional charges may apply.

Driving Licence Requirements

• Must be valid for at least 1 year
• International renters must provide:
• Valid home country license
• International Driving Permit
• Passport

International Renters

Travelgobuzz may apply additional rules for international renters.

Required documents:

• Valid driver’s license
• Matching passport
• Emergency contact number

Cash Rental Deposit

A refundable deposit may be required depending on the vehicle category.

Accepted Payment Methods

Credit cards, debit cards, and prepaid cards (American Express, Visa, MasterCard) are generally accepted.

Vehicle Availability

Vehicles displayed on the website are examples only. Specific models are not guaranteed and depend on availability.

Insurance Options

Available insurance options may include:

• Loss Damage Waiver
• Liability Insurance
• Supplemental Liability Insurance

Mexico Insurance

• Available only in select regions near California and Arizona borders
• Starts at $31 per day plus taxes
• Not available for rentals from Maui, Newark, or Vernal

One-Way Rentals

• Available at select locations only
• Florida rentals must remain within the state
• Newark to JFK rentals allowed with applicable drop charges
• Maui to Vernal rentals may not be available

Fees and Cancellation Policy

• All bookings are non-refundable unless stated otherwise
• Cancellation results in forfeiture of the full amount

Exception: If the original payment card cannot be presented at pickup, cancellation fees may be waived at the rental location.

Reservations and Modifications

• Bookings cannot be modified
• Changes require cancellation and rebooking at current rates

Optional add-ons may be adjusted based on availability.

Additional Services

Child Safety Seats:

• Required by law in certain states
• Not available for rentals in Vernal

Travelgobuzz is not responsible for failure to comply with local safety laws.

Usage Restrictions

Rental restrictions depend on origin location:

• Florida: Travel within the state only
• Texas: Limited to neighboring states
• Illinois: Limited regional travel
• New Jersey: Travel into Canada allowed with passport
• Maui: Public roads only
• Vernal: Utah only (mileage limits apply)

Travel to Mexico is permitted only with valid Mexico Insurance.

Third-Party Links

The Site may contain links to external websites. Travelgobuzz.com does not control or endorse these websites and is not responsible for their content or policies.

About Travelgobuzz

Travelgobuzz is a leading Indian online travel agency publicly listed on the NSE and BSE. We are committed to transparency, trust, and sustainable growth while providing convenient travel booking services worldwide.

Disclaimer

Travelgobuzz is an independent travel portal and is not affiliated with any airline, hotel, or travel provider. All trademarks belong to their respective owners. Bookings are subject to supplier availability and terms.

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All Rights Reserved

Address:
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